Privacy Policy

1. What We Collect

When you create an account and use FlightPack, we collect:

• Account information: email address and password hash. Your name is optional.
• Flight telemetry: latitude, longitude, altitude, speed, heading, aircraft type, and landing scores recorded during simulator sessions.
• Flight events: engine start, takeoff, landing, and engine stop timestamps and positions.

2. What We Don't Collect

• Real name (optional field, not required)
• Payment information (there is no paid tier)
• IP addresses beyond standard server logs (retained for security, rotated regularly)

3. How We Store Your Data

Your data is stored in a PostgreSQL database hosted by Neon in the United States. All data is transmitted over HTTPS. Passwords are hashed and never stored in plaintext.

4. Analytics

We use PostHogfor product analytics. Analytics are consent-gated — you can opt out from the desktop app settings. When enabled, we collect anonymous usage data with a random install ID. No personally identifiable information is sent to PostHog.

5. Crash Reporting

We use Sentry for crash reporting. Like analytics, this is consent-gated. Crash reports contain technical diagnostic information but no personally identifiable information.

6. Public Flights

You control the visibility of each flight. By default, flights are private. When you make a flight public, its telemetry data and landing score become visible to anyone with the link. You can make a flight private again at any time.

7. Aggregated Data

We may use anonymized, aggregated statistics (such as flight counts, popular airports, and score distributions) for product features and marketing. This data cannot be used to identify individual users.

8. Data Deletion

You can delete your account and all associated data from the Settings page. Account deletion cascades across all tables: flights, telemetry points, flight events, sessions, and feedback. This action is permanent and cannot be undone.

9. Your Rights (GDPR)

• Right to access: email us and we will provide your data within 30 days.
• Right to delete: use the account deletion feature in Settings, or email us.
• Right to export: email us at support@flightpack.app and we will provide a full export within 30 days. An automated export feature is planned for a future release.
• No data sales: we do not sell your data to third parties.

10. Third Parties

We do not share your data with third parties beyond the services listed above (PostHog for analytics, Sentry for crash reporting). Both are consent-gated.

11. Changes

We may update this policy from time to time. When we do, we will update the "Last updated" date above. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact

Questions about your privacy? Email us at support@flightpack.app.